FAQS
WHY CHOOSE SOY CANDLE AND WHAT IS A SOY CANDLE?
Soy wax is made from environmentally friendly resources and burns slower than paraffin wax which is made from petroleum.
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Soy candles are made from 100% soy wax which comes from vegetable soybeans.
HOW DO I BURN MY MAGIC CANDLE?
Always trim your candle to 1cm before every use and allow your candle to reach the edges of the jar before turn it off, this way your candle will burn evenly in the next uses without a "tunneling". Recommended burn hours are 3-4 hours. And make sure to keep candles away from children or pets. Never leave a candle unattended.
DO YOU CREATE CUSTOM GIFT SETS?
Yes, we can create custom gift sets. For more info sent us a message.
HOW CAN I GET IN TOUCH WITH YOU?
DO YOU OFFER INTERNATIONAL SHIPPING?
At this moment we don`t offer international shipping but hopefully we will some day.
HOW MUCH DOES THE SHIPPING COSTS FOR CYPRUS?
Delivery with PRIMEWELL COURIER €4 at your house. You can pay via QUICKPAY or REVOLUT.
▪︎Delivery with AKIS EXPRESS or ACS COURIER €4 at your nearest pick up point, write in the comments at check out your prefered and nearest courier for pick up. You can pay via QUICKPAY or REVOLUT, let us know in the comments at check out and we will get in touch with you. If pay via QUICKPAY or REVOLUT delivery cost is €2. All orders are shipped within 1-3 days and delivery usually takes 2-3 days.
WHAT IS YOUR RETURN POLICY?
All we want is you to be satisfied. If for any reason you are not have with your order, please contact us!
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Unfortunately, we don't offer refunds but we can replace your product with new if there is a proof or defect.